We believe in partnerships. We bring our specialization in eye care to support you advancing the well-being of your members. Our goal is to deliver a differentiated vision offering that is easy to implement, administer and integrate into any existing plan or solution.
Our Solution
With EyeMed, you have access to a vision specific benefits solution focused on simplifying the experience for your members and customers.
Our solution, informed by 35+ years in the market delivers:
Broad Direct Pay Optical Networks
We build and maintain direct pay networks in partnership with leading retailers and independent providers; ensuring convenient access for your members:
- Direct Pay: Members will only pay their out-of-pocket after the benefit is applied with a more paperless and simpler experience.
- The Right Mix: We partner with quality independents and some of the leading retailers across Europe.
- Accessible: With our partnerships across the optical landscape, we guarantee coverage at a national scale for your specific members or employees.
Vision Care Specific Platform
We have a flexible and secure platform equipped to manage a wide variety of benefits and designed to ensure accurate and appropriate administration of vision-specific claims; our platform delivers:
- Flexibility to support new or existing products for eye care.
- Security and processes aligned to GDPR and ISO standards.
- Extensive controls including pre-authorization, documentation review (prescriptions, invoices) and post-utilization analytics to identify anomalies.
- Comprehensive programs to ensure accurate and appropriate administration.
- How We Control:
✓ Before – Vision-specific training for claims staff
✓ During – Real-time benefit eligibility check, Purchase price validation, Rx and document validation
✓ After – Ongoing trend analysis, Outlier detection, Random Audits
Empowering Vision-Care Specific Member Tools
We deliver digital tools to help your members better understand their vision care and to help them find and access quality affordable care:
- White-label member application with benefits information, a provider locator, and education for members.
- Seamless integration via single sign-on.
- Enhanced offerings, which take the vision care benefits that much further.
Collaborative Approach
We understand the importance of making implementations easy and provide flexible guided options for integration that include:
- An Implementation approach that provides an easy, hands-free experience with a level of flexibility that allows our clients and partners to be as involved as they want to be.
- An Account Management model that is there to support you with any questions or any urgent needs that may come up.